About Essential Massage Therapy

(Store Policies can be found below.)

We believe that massage is not just a luxury for the few, it is an acquirable necessity for all. Serving Ferndale (Oakland County) in Metro Detroit, Michigan for over 11 years, our certified and licensed massage therapy practitioners are committed to providing our clients with the special care and consideration every individual needs. We specialize in relieving and revitalizing those tired, aching muscles and quieting your mind so you can return to your life with a deep sense of calm and focus. We offer the following massage therapy services to Oakland County and Metro Detroit:
  • Cupping Therapy
  • Swedish Massage
  • Deep Tissue Massage
  • Neck, Shoulder &amp Back Massage
  • Hot Stone Massage
  • Women’s Reproductive Health
  • Prenatal Massage
  • Couples Massage
  • Reflexology
  • Reiki
  • Chair Massage
  • Medical Massage Therapy
Learn more about our services, as well as our specials and gift certificates!

Hours of Operation

Monday – Friday: 9am – 8pm Saturday: 10am – 4:30pm Sunday: 10am – 4:30pm We are conveniently located on Woodward Ave. in downtown Ferndale, just north of 9 Mile, and just several minutes from the I-696 and I-75 interchange. Essential Massage Therapy is independently, locally (and proudly!) owned and operated by Lisa Boyd. Our facility is staffed by some of the best massage therapists in Metro Detroit, and are at your service!

Store Policies

Tipping
Although gratuity┬áis not expected, it is always greatly appreciated. You may give tips directly to your therapist or it may be held securely at our front desk.  

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Spa Etiquette

Essential Massage Therapy is a place of quiet relaxation. Please be considerate of others and turn off cell phones and pagers when in our office.

We love your children, but unfortunately our office cannot accommodate watching them during your appointment. (Massages are available for children 17 years of age and under with written parental permission.)

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Gift Certificates

Gift certificates are available for purchase and make a great gift. They do, however, expire within one year of purchase and we cannot extend the expiration date. We apologize, but gift certificates cannot be replaced if lost.

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Late Arrivals

Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of treatment actually given, you will be responsible for the full session.

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No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a no-show. They may be charged the full service amount for their missed appointment and future service will be denied until payment is made.

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Cancellations

We understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few reasons why one might consider canceling an appointment. In our desire to be effective and fair to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:

  • 24-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.
  • If you are unable to give us 24 hours advance notice you will be charged a 50% cancellation fee. When canceling an appointment, you are more then welcome to schedule for a future date, however this amount must be paid prior to your next scheduled appointment.

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Evenings and Weekends

Because evening and weekend appointments are in high demand you may be asked to give a credit card to hold your appointment. These are held in complete confidentiality. Nothing will be charged to your card permitted the cancellation policy is followed.

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